MET Policies and Procedures

General ID Requirements

• Candidates must present one (1) form of valid, non-expired, government-issued photo identification that includes:
  • a recent, recognizable photo
  • a signature

• Acceptable forms of ID include (but are not limited to):
  • driver’s license
  • government-issued ID card
  • passport

Note: Only physical IDs are accepted. Digital IDs are not permitted.

If a government-issued ID does not include a signature or is not printed in Latin characters, candidates must also provide a secondary form of ID that:

• includes a matching name and a signature
• acceptable secondary IDs include some bank cards, credit cards, and employee IDs

If the ID requirements are not fulfilled at check-in, the test taker will not be admitted and will forfeit their test fees.

Special Notes for Minors

• Candidates under 18 years of age whose primary ID does not contain a signature are not required to present secondary ID

Additional ID Requirements for Prometric test centers (in-person MET)

• Minors age 16 and above:
  • Must bring either:
    • a permission slip signed by a parent/guardian, or
    • be accompanied by a parent/guardian at the test center
• Minors age 15 and below:
  • Must be accompanied by a parent/guardian at the test center

To schedule your MET, you will need:

• a government-issued ID (not expired)
• a way to pay (credit card)
• an email address
• time to take the test (about 2 hours for the 2-skill test or about 3 hours for the 4-skill test)
• enough English skills to talk with staff, proctors, and technical support

Make sure you have everything ready before you register!

Tests administered through Michigan Language Assessment Authorized Test Centers have individual cancellation and rescheduling policies. Please contact your specific test center directly for details.

For MET exams administered through a Prometric Exam Center or remotely via Prometric’s ProProctor platform, the following cancellation and rescheduling policies apply:

Timing	Cancellation/Reschedule Fee
30 or more days before the test date	No fee.
5–29 days before the test date	$100 per cancellation or reschedule.  The test taker must contact Prometric to cancel or reschedule.
A.Less than 5 days before the test date, or  B. Failure to appear for a scheduled test, or  C. Arrival at the test center more than 30 minutes after the scheduled start time	The test taker forfeits all paid fees.

Important Notes

• Test takers must contact Prometric directly to cancel or reschedule their appointment.
• Rescheduling an appointment does not result in a refund of the original test fee.
• All payments  are non-refundable 90 days after purchase. After 90 days, cancellation is not possible.

• Rescore requests must be submitted within three (3) days of when results are issued.
• Individualized feedback is not provided. Only the final scores are shared.
• The Writing and Speaking Sections of MET are eligible for rescoring.
• Each section of the test may be rescored only once, and all rescore decisions are final.

What Happens After a Rescore?

Outcome	Result
Higher score	– Rescore fee will be refunded. – A new score report or certificate will be issued at no additional cost.
Same or lower score	– Rescore fee will not be refunded.   – No new score report or certificate will be issued. The original score will stand.

Test takers who complete the 4-skill MET may request a retake of one section—either writing, listening, or reading—at their convenience.

Regular fees apply for retakes.

• Test takers may only retake one skill.
• Retake requests must be submitted within three (3) days of when results are issued.
• The retake must be completed within 28 days of the original test date.
• Scores are usually available within five (5) days after the retake date.

Retake Outcomes

Outcome	Result
Higher score	A new score report is issued. The report will indicate that the score is the result of a retake.
Lower score	The original score report is issued. It will not show that a retake was completed.

How to Request a Retake

• Log into your profile in the portal.
• Select the “Retake” button when viewing your scores.

The following specifications apply to remotely proctored MET exams.

Test takers planning to take MET remotely are responsible for ensuring:

• their computer meets the minimum system requirements
• their peripherals (camera, microphone, keyboard, mouse) are fully functional
• their internet connection is reliable and meets or exceeds the minimum speed requirements

Important: Failure to meet these requirements may result in:

• the test not launching properly
• failure to capture answers
• inability to complete the exam

 In these cases, the test must be retaken at the full fee. Refunds will not be given.

Please ensure that the computer you plan to use meets the system requirements before your scheduled exam.

See complete details on Prometric technical requirements.

Visit Prometric’s website to perform a system readiness check.

For Testing Centers

Prometric Test Centers and Michigan Language Assessment Authorized Test Centers must also administer MET on devices that meet all technical specifications.

Preparing Your Room and Computer to Take MET at home

Before you register for MET, you must:

• have a computer with a Windows operating system  OR a Mac with iOS 10.13 or higher
  • Phones and tablets cannot be used
• have wired headphones (not wireless)
• install Google Chrome on your computer
• find a quiet, private room where you will not be disturbed during the exam

Before you take the test:

• Update your computer. Install any updates before your test day.
• Test your equipment. Make sure the following are all working properly:
  • microphone
  • speakers
  • camera
• Charge your wireless devices (keyboard, mouse, headset, laptop) if you are using them.
• Install ProProctor, the secure test software.
  •  You will need to create an account to log in.
• If you are using Wi-Fi (not a cable connection), ask others in your home not to stream videos or use a lot of internet during your exam.
• Remove all cell phones and other electronics from your testing area.
• Make sure your workspace is clean. No books, notes, or electronic devices are allowed.
• Your camera must stay on during the entire test.
•  Make sure the camera shows:
  • you
  • your workspace
  • good lighting
  • no objects blocking the view

Get ready for the test:

• Take the MET sample test to see examples of writing, listening, reading, and speaking questions.
• Look at MET preparation materials to practice.
• Want to learn more?
  • Get a full overview of MET
  • Read the MET FAQ 

Michigan Language Assessment is committed to providing fair and equitable testing experiences for all test takers. Applicants with disabilities may request special accommodations to ensure they can demonstrate their English language proficiency effectively.

It is the responsibility of the test taker to request accommodations as early as possible before their test date. All accommodation requests must be supported by appropriate medical documentation. Please note that preparing Braille materials can take up to three months, while administrative modifications—such as large-print exams, extended time, or a reader or scribe—may be requested at the time of registration.

Disabilities that typically qualify for accommodations include:

• visual impairment or blindness
• hearing impairment or deafness
• motor impairments
• psychological and learning disabilities

Common accommodations available:

• wheelchair-accessible testing locations
• extended testing time
• additional rest breaks
• reader assistance
• scribe assistance
• recorder to mark answers
• headphones
• screen magnification
• use of Bluetooth-enabled medical assistive devices

How to Request Accommodations

Test takers should apply for accommodations when registering for the exam. Requests can be submitted through:

• a Michigan Language Assessment Authorized Test Center, or
• the MET portal (for both remotely proctored and Prometric test center deliveries)

All requests must be supported by documented medical evidence. Documentation should:

• be provided by a licensed or certified medical professional qualified to assess the specific disability (examples include physicians, school psychologists, optometrists, or psychiatrists)
• include both a diagnosis and specific accommodation recommendations
• be translated into English if originally issued in another language

Important Deadlines

• Administrative modifications (e.g., extended time, reader, scribe): request at least two weeks in advance.

Michigan Language Assessment is committed to maintaining the security and validity of all its exams. We require all Authorized Test Centers to uphold strict standards to protect the integrity of the testing process and the accuracy of scores.

Rules violations

A rules violation may include, but is not limited to:

Misrepresentation

• The test taker’s appearance or signature does not match the ID provided at registration.
  

Test misconduct

• collaborating with another test taker during the exam
• copying answers from another test taker’s exam
• creating disturbances or threatening staff or other test takers

Failure to follow test center instructions

• starting a test section before authorized
• continuing to work after being told to stop
• referring to unauthorized notes or aids (such as study guides or dictionaries)
• transferring test information to or from any external media
  

Use of unauthorized electronic devices

• Digital devices capable of Bluetooth or Wi-Fi connection—including phones and tablets—may not be accessed at any time during the test period, including breaks.
  

Important: Rules violations will result in score invalidation.

Detection of irregularities

Michigan Language Assessment conducts routine reviews and works with test centers to detect any test irregularities. Each case is carefully reviewed to determine whether a score report or certificate will be issued, withheld, or invalidated.

Examples of irregularities include:

• unusual answer patterns: significant discrepancies in performance or answer patterns across sections
• unverifiable handwriting: evidence that the writing sample does not match the test taker’s signature or handwriting on official documents
• unauthorized software use: detection of unapproved software during remote testing

Withheld results

A withheld result is a temporary status applied when an irregularity is under investigation.

• Michigan Language Assessment will investigate all cases as quickly as possible.
• If results are cleared, the test taker will receive a standard score report with no mention of the previous withheld status.
• If results are invalidated after investigation, no score will be issued.

Cheating and unfair advantage

Test takers are strictly prohibited from:

• attempting to cheat
• accessing or sharing exam content
• taking an exam on behalf of someone else

Michigan Language Assessment reserves the right to invalidate scores at any time if malpractice is discovered before, during, or after the test administration.

Appeals process

Test takers whose scores are invalidated may appeal the decision:

• Instructions for appealing will be provided in the invalidation letter.
• Appeals will be reviewed by the Test Security Group, made up of Michigan Language Assessment staff with test security expertise.
• Appeals are reviewed once only.
• If the invalidation is overturned, the appeals fee will be refunded and a score will be issued.

Michigan Language Assessment reserves the right not to disclose specific details about investigations to protect test security procedures.

Test Security Group

The Test Security Group includes Michigan Language Assessment team members from across departments. This group:

• reviews evidence during appeal cases.
• ensures that any decision to uphold or overturn an invalidation is carefully considered

Sharing information with third parties

Michigan Language Assessment may share information about results, rules violations, or investigations with:

• recognizing organizations
• universities
• government agencies
• other third parties who have a legitimate interest or role in the investigation
• institutions to which the candidate submitted scores