Refunds

  • Michigan-EPT test credits, and test preparation materials are final sale. No refunds will be granted.
  • Add-on services paid to Michigan Language Assessment are non-refundable.
  • Candidates who registered for an exam through one of Michigan Language Assessment’s Authorized Test Centers, please consult with that center on their refund policy.
  • Candidates who registered to take MET Digital either at a Prometric test site or remotely delivered via ProProctor, and haven’t attempted to test yet, please see the cancellation and scheduling policy.
  • Candidates who registered to take MET Digital either at a Prometric test site or remotely delivered via ProProctor, whose scheduled appointment has passed, please note refunds will not be granted for circumstances including, but not limited to: rules violations, failing to satisfy identification requirements, not meeting technical requirements, missing your appointment, inability to successfully complete the check-in procedures, or failing to contact Technical Assistance or Candidate Care at Prometric’s request.
  • Refund requests must be made within 3 days of the test date by writing: info@michiganassessment.org.