Michigan-EPT test credits, and test preparation materials are final sale. No refunds will be granted.
Add-on services paid to Michigan Language Assessment are non-refundable.
Candidates who registered for an exam through one of Michigan Language Assessment’s Authorized Test Centers, please consult with that center on their refund policy.
Candidates who registered to take MET Digital either at a Prometric test site or remotely delivered via ProProctor, and haven’t attempted to test yet, please see the cancellation and scheduling policy.
Candidates who registered to take MET Digital either at a Prometric test site or remotely delivered via ProProctor, whose scheduled appointment has passed, please note refunds will not be granted for circumstances including, but not limited to: rules violations, failing to satisfy identification requirements, not meeting technical requirements, missing your appointment, inability to successfully complete the check-in procedures, or failing to contact Technical Assistance or Candidate Care at Prometric’s request.